Evidence pack
What’s an evidence pack?
It’s the receipt for a piece of work. When an agent drafts something and a person signs it off, the evidence pack records what was asked, the sources it drew on, the assumptions it made, what changed in review, and who approved it — with a date.
Why it matters.
Document-heavy work gets questioned later — by a client, an auditor, a regulator, a parent. The evidence pack means you answer in one file, instead of reconstructing what happened from memory.
What’s inside · example — a hospitality allergen response
- The request
- “Draft a response to a guest’s nut-allergy query for Saturday’s set menu.”
- Sources used
- your current menu, supplier allergen sheets, Food Act guidance.
- Assumptions made
- kitchen follows its documented separation process.
- Reviewed and signed off by
- [named person], with date.